Terms & Conditions

01Overview

This website is operated by Ubalance Lifestyle Pvt. Ltd. Throughout the site, the terms "we", "us" and "our" refer to Ubalance Lifestyle Pvt. Ltd. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms & Conditions, including the additional policies referenced herein. These terms apply to all users of the site, including browsers, customers and contributors of content. If you do not agree to all the terms of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

02Online store terms

By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or code of a destructive nature. A breach or violation of any of these terms will result in an immediate termination of your Service.

03General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission by us.

04Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We undertake no obligation to update any information on the site; you agree that it is your responsibility to monitor changes.

05Modifications to the service, prices and discounts

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Discounts shown on product pages and in the cart before checkout are a preview. The final discount and the amount payable are calculated and applied at checkout; in the event of any mismatch between a preview and the checkout total, the checkout total prevails.

06Products or services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Cancellation & Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction, and to limit the quantities of any products or services we offer. We do not warrant that the quality of any products, services or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

07Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you via the email, phone number or billing address provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update it so that we can complete your transactions and contact you as needed.

Placing an order requires verifying your mobile number with a one-time password sent by SMS. You agree to provide a mobile number that you control. We may decline or cancel orders where the number cannot be verified.

08Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

09Third-party links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials, websites, or any other materials, products or services of third parties. Please review the relevant third party's policies carefully; complaints or questions regarding their products should be directed to them.

10User comments, feedback and other submissions

If you send us submissions (for example contest entries, reviews, suggestions or proposals), you agree that we may, at any time, without restriction, edit, copy, publish, distribute and otherwise use them in any medium, without compensation and without any obligation to maintain them in confidence. We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, defamatory or otherwise objectionable, or that violates any party's intellectual property or these Terms & Conditions. You are solely responsible for the accuracy of any comments you post and agree they will not violate any right of any third party or contain unlawful or abusive material.

11Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

12Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

13Prohibited uses

In addition to the other prohibitions set forth in these terms, you are prohibited from using the site or its content:

• for any unlawful purpose, or to solicit others to perform or participate in any unlawful acts;
• to violate any international, federal, state or local regulations, rules or laws;
• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone;
• to submit false or misleading information;
• to upload or transmit viruses or any other malicious code;
• to collect or track the personal information of others;
• to spam, phish, pharm, pretext, spider, crawl or scrape;
• for any obscene or immoral purpose; or
• to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

14Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

Our products are traditional Ayurvedic wellness formulations. They are not intended to diagnose, treat, cure or prevent any disease, and individual results vary. Please consult your medical practitioner before use if you are pregnant, nursing, on medication or under treatment for a medical condition.

In no case shall Ubalance Lifestyle Pvt. Ltd., our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service, except as required by applicable law. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

15Indemnification

You agree to indemnify, defend and hold harmless Ubalance Lifestyle Pvt. Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

16Severability

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

17Termination

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term of these Terms & Conditions, we may terminate this agreement at any time without notice; you will remain liable for all amounts due up to and including the date of termination.

18Entire agreement

These Terms & Conditions and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written (including any prior versions of the Terms & Conditions). The failure of us to exercise or enforce any right or provision shall not constitute a waiver of it.

19Governing law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction of the courts at Jaipur, Rajasthan.

20Changes to these terms

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

21Contact information

Questions about the Terms & Conditions should be sent to us at care@ubalancenaturals.com.